For more information, follow the instructions for ‘How to add additional people to your Media Studio account’.Ĭan I change a role for an existing user? In order to see the contents of another account, they would need to grant you access. You cannot grant yourself access to another account. If you do not have a account manager, you can file a support ticket here: If after 24-hours the handle does not appear, please reach out to your account manager for assistance. Most commonly this occurs when the handle was just created wait 24 hours and try searching for the username again. Why isn’t an account appearing in the username search field? Either turn off your adblocker, or allowlist the domain in your adblocking software. Why do I see a blank/white page when I try to edit access/roles/permissions for Studio?Īdblockers will block the content of the page.
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